Privacy information, written clearly.
This Privacy Policy explains how Fitcoin may collect, use, disclose, retain, and protect information when you use the Fitcoin website, account features, or related services.
What this policy covers
Account information
Information you provide when creating or managing an account.
Activity information
Movement or activity data used where related tracking features are enabled.
Analytics & device data
Technical information that can help operate and improve Fitcoin.
Advertising & cookies
Information related to Google advertising, cookies, and ad personalization choices.
Table of Contents
Important: This policy describes the categories of information and technologies that may be used by Fitcoin. Some features may not be available to every user, device, or region. When a feature is not enabled or used, the related data may not be collected in the same way.
1. Information We May Collect
The information Fitcoin may process depends on how you use the website, account, application features, and support services.
Account information
When you create or manage an account, Fitcoin may receive information such as your name, email address, profile details, authentication identifiers, and other information you choose to provide.
Activity and movement information
Where movement-tracking features are enabled, Fitcoin may receive activity information made available by your device or connected services, such as step counts or other movement-related measurements. The exact data available can depend on your device, operating system, permissions, and product configuration.
Reward and account activity
If FIT points, challenges, referrals, reward requests, or similar features are available, Fitcoin may maintain records needed to operate those features, including balances, activity history, eligibility information, and transaction or redemption status.
Device, log, and technical information
Fitcoin and service providers may receive technical information such as device type, browser or operating-system information, IP address, language, timestamps, referring pages, diagnostic information, and usage events.
Information you send to support
If you contact Fitcoin, we may process your contact details and the contents of your message in order to understand and respond to your request.
2. How We May Use Information
Depending on the feature involved, information may be used to:
- Create, authenticate, and manage user accounts.
- Provide movement-tracking or activity-related functionality.
- Operate FIT-point, challenge, referral, or optional reward features where available.
- Maintain, troubleshoot, secure, and improve Fitcoin services.
- Understand product usage and performance through analytics.
- Provide advertisements and measure advertising performance where advertising is enabled.
- Detect abuse, fraud, technical failures, or security incidents.
- Respond to user questions, privacy requests, and support inquiries.
- Comply with applicable legal obligations and enforce applicable terms.
4. Third-Party Services
Fitcoin may rely on third-party providers to operate website or application functions. Depending on which features are enabled, these providers may process information under their own terms and privacy policies.
- Google: services may include Google Analytics, Google AdSense, Firebase-related infrastructure, authentication, notifications, diagnostics, or advertising technologies where those products are implemented.
- Hosting and infrastructure providers: providers may process technical information necessary to host, secure, deliver, or maintain Fitcoin services.
- Reward or transaction service providers: where optional reward features require external processing, relevant providers may receive the information necessary to complete or verify the requested service.
This policy does not claim that every third-party service listed above is active for every user or platform at all times.
6. Data Retention & Deletion
Fitcoin may retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining account records, preventing abuse, resolving disputes, meeting legal or accounting obligations, and protecting the platform.
Retention periods can differ by data type, feature, account status, and legal requirement. This policy therefore does not promise that every category of data is deleted on the same schedule.
Account deletion and privacy requests
If an account-deletion option is available in your current account settings, you may use that option. If you cannot locate it or need assistance, contact Fitcoin and clearly identify your request. Some information may need to be retained where permitted or required for legal, security, fraud-prevention, dispute, or record-keeping purposes.
7. Security
Fitcoin seeks to use reasonable technical and organizational safeguards appropriate to the nature of the service and information involved. However, no online service, transmission method, or storage system can be guaranteed to be completely secure.
For that reason, this policy does not make unverified claims about a specific encryption strength, audit frequency, certification, or security standard unless such a claim can be supported by current technical documentation.
8. Your Choices & Rights
Depending on where you live and the laws that apply, you may have rights or choices relating to personal information. These may include the ability to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Object to or restrict certain processing where applicable.
- Withdraw consent where processing is based on consent.
- Manage device permissions for activity, notifications, or similar features.
- Manage advertising personalization through available Google, browser, device, or consent controls.
These rights are not identical in every jurisdiction and may be subject to legal exceptions. Fitcoin may need to verify a request before taking action.
9. Children's Privacy
Fitcoin services are not intended to be used by children in circumstances where doing so would require parental consent or other protections that have not been provided. Age requirements can differ by jurisdiction and by feature.
If you believe a child has provided personal information to Fitcoin inappropriately, please contact us so the situation can be reviewed.
10. International Processing
Because online services and third-party providers may operate in multiple countries, information may be processed or stored outside the country in which you are located. Applicable protections and transfer requirements can vary by jurisdiction and service provider.
11. Changes to This Policy
Fitcoin may update this Privacy Policy when services, technologies, providers, legal requirements, or data practices change. When the policy is materially updated, the "Last updated" date at the top of this page should also be changed.
We encourage users to review the current version periodically rather than relying on an older saved copy.
12. Contact Us
For questions about this Privacy Policy, account-related privacy requests, or data-handling concerns, contact Fitcoin using the published contact channel:
Need another policy or help page?
Review the Terms of Service, visit the Help Center, or contact Fitcoin if you have a question about your account or privacy.